Returns Policy

Isolated Heroes offer fuss free returns! We want you to be 100% satisfied with your purchase.

If you do wish to return or exchange your item, you can do within 20 days from the date of dispatch. The item will need to be returned in its original (unworn/unused) condition with tags attached.

Unfortunately, we do not offer free returns, so you will need to send the package back at your own cost. If you have been sent an incorrect or faulty item, then this cost will be refunded back to you – please contact us before you post your item to arrange this. The maximum refund shipping that can be refunded for International order is £18 the equivalent of Royal Mail International Tracked and Signed and £4.50 for UK Orders the equivilant of Royal Mail First Class Recorded.  Any packages sent using a non-tracked service are sent at your own risk. So please use recorded delivery.

Return Address:

Isolated Heroes

Studio 413


West Hendersons Wynd




Please allow 21 days for your refund to be completed and processed back on to your original payment method.

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Our opening hours are 9am - 5pm Monday to Friday and we will do our best to reply to all enquiries within 24hrs.